Ticket Sale Terms & Conditions

Thank you for requesting to purchase tickets with us. These are the ticket sales terms for The Pickled Pear Limited (company number 13165683) ("we" "us" "our"). We provide catering services and host supper club events ("events") which can be booked and purchased through www.pickled-pear.com (the "website").

1. Purchasing tickets

To purchase tickets for an event you must be 18. You may not purchase tickets for guests who are under 18 without first obtaining our permission. By booking tickets you are agreeing that you and your guests are all at least 18.

By purchasing tickets through our website, you are making an offer to purchase and be legally bound to buy tickets in accordance with these terms. Your booking will not be confirmed until we send you a booking confirmation email, at which point a contract is formed between us and you. We reserve the right to reject your offer to purchase at any time before we have accepted your booking. We will not process your payment until we have accepted your booking.

2. Menus

Please note the menu displayed to you prior to purchasing is a sample menu only and we reserve the right to make changes. We will of course honour any dietary requests you have provided with your booking.

 

3. Cancellation

On occasion we may need to cancel the event or your tickets for reasons outside of our control. We reserve the right to do this at any time. Should we need to cancel the event, we will refund your tickets within 30 days via the original payment method.

If we need to reschedule the event due to COVID-19, we will give you the option to either roll your tickets over to the new event or receive a refund (again via the original payment method within 30 days).

Tickets are non-refundable save for the above circumstances. If you or your guests cannot attend an event for any reason, we are unfortunately unable to refund the ticket cost, but you are more than welcome to sell your tickets on to another person. If you do this, we will require you to send us the name and contact details of the new guests so that we can get in touch to confirm their dietary requirements.

4. Our promises to you

We:

  • will provide our events and associated services with all reasonable care and skill and in accordance with good industry practice; and

  • ensure we have an adequately skilled and trained team assisting us at our events.

 

5. Your promises to us

You:

  • will ensure you provide accurate and up to date dietary requirement and allergy information for you and your guests and will keep us up to date if anything changes;

  • will also ensure you provide the correct guest name to correspond with the above mentioned dietary requirements and allergies;

  • will be responsible for you and your guests behaviour during our events and will ensure neither you nor your guests act in anti-social or disrespectful manner; and

  • agree to indemnify us against all and any losses, damages, expenses and costs arising from any incorrect information provided by you to us about you or your guests dietary requirements or allergies.

6. Liability 

  • Nothing in these terms shall limit or exclude our liability to you:

  • for death or personal injury caused by our negligence;

  • for fraudulent misrepresentation;

  • for breach of any term implied by the Consumer Rights Act 2015 and which, by law, may not be limited or excluded; or

  • for any other liability that, by law, may not be limited or excluded.

  • Subject to this, if you are a consumer and not a business customer, in no event shall we be liable to you for any business losses, and if you are a business customer, in no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer arising from any event will not, in respect of any 12-month period exceed £100.

  • We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control.

7. Contact Us

8. General

  • You may not transfer or assign any or all of your rights or obligations under these terms.

  • If we fail to enforce any of our rights, that does not result in a waiver of that right.

  • If any provision of this terms is held for any reason to be ineffective or unenforceable, this shall not affect the validity or enforceability of any other provision of these terms as a whole.

  • If any provision of this terms is so found to be ineffective or unenforceable but would be effective or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it effective and enforceable.

  • Neither us nor you will be liable to each other for any failure or delay in performing our obligations under this terms which arises because of any circumstances which we cannot reasonably be expected to control, provided that we notify each other in writing as soon as reasonably practicable about the nature and extent of the circumstances and likely effects, use reasonable efforts to mitigate the effects of the circumstances so as to minimise or avoid any adverse impact on the other and use reasonable efforts to resume performance as soon as reasonably practicable.

  • These terms are governed by English law and any dispute between you and us regarding these terms will only be dealt with by the English courts.